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PROCEDURES FOR RESETING PIN
04 October 2020
Procedures for Resetting the TrueMoney Indonesia Application PIN:
Enter your truemoney application
Select the profile menu
Select Change PIN
Enter the current PIN
CREATE A NEW PIN
NEW PIN CONFIRMATION
Click continue
Enter the OTP Code (6Digit) which you will receive via SMS on t
he mobile number registered in your truemoney account
Click continue
Finish and your PIN reset is successful
Customer Service:
Call center:
0804 1000 100
WhatsApp Chat:
+62813 8003 3868
WhatsApp Call:
+62878 7600 0969 *
* Especially for Money Transfer services
Email:
info@truemoney.co.id
08.00 - 17.00 Every Day
Social Media
1. Facebook: TrueMoney Indonesia
2. Instagram:
@truemoneyid
3. Twitter: truemo
neyid
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Other Berita
09 January 2024
Terms of Termination of Access to Services
Access to TRUEMONEY Application Services will be terminated by TRUEMONEY INDONESIA if: 1. Users request to permanently stop accessing TRUEMONEY Application Services,
Read More
28 November 2023
#TrueInfo: New Terms & Conditions for inactive TrueMoney agents
Hi #TruePartner! We hereby inform you, based on current company policy that as of [1 December 2023], all Truemoney Agents who are inactive or have not made
Read More
22 August 2023
[Customer Information] Changes of customer service operational hours
Hai #TrueFriends, In order to improve the quality of our service for you, TrueMoney Indonesia will make changes to customer service operational hours on Friday,
Read More
No Need to Hesitate to Send Money With
#TRUEMONEYID
Sertifikasi E-Money Bank Indonesia No: 16/129/DKSP
Sertifikasi Remittance Bank Indonesia No:16/152/DKSP/58
#TRUEMONEYPENGIRIMANUANG
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